Civilizing online comments -- What technology can and can't do
Posted 3/19/2009 6:15:00 PM

Date: Tuesday, March 31
Time: 2 p.m. Eastern
Presenters: Saundra Keyes, journalism professor, University of Nevada, Reno and Kurt Greenbaum, online news director, St. Louis Post-Dispatch.

Readers' comments are here to stay, whether we like them or not. And while the research is mixed about its affect on the credibility of our news organizations, the latest generation of readers expects to be able to participate. Our challenge as journalists: How can we provide a welcoming and safe place for the conversation that does honor to the work of our colleagues and invites candid discussion?